Terms and Conditions

Privacy Policy

By visiting the https://new.goldmarket.am/ website (hereinafter referred to as the “Site”) and making purchases, you automatically consent to the collection, processing and use of your personal data. Hereby you can familiarize yourself with the GOLDMARKET privacy policy. By “Personal Data”, We mean any information about You that allows or may allow You to be directly or indirectly identified, such as name/surname, address or email address (hereinafter referred to as the “Data”). In the context of this Privacy Policy, the pronouns “we”, “us”, “our” refer to GOLDMARKET LLC (for more detailed information about GOLDMARKET LLC, you can visit the “About Us” section), and the pronouns “You”, “Your”, “Yours” refer to any person who has visited the Website, Stores, or called Us.

1. Personal Data Collection

Contact Data, such as your name/surname, address, telephone number, email address, passport data if necessary, etc.
Purchase information: products purchased, amount paid, payment methods, etc., excluding bank card details.
Information about preferences, such as which products you are most interested in or which products you most frequently study/purchase.
Your account (your personal page) on the website as a user registration data, which may include contact details, information about purchases and preferences, as well as your personal page password, a list of products in the cart or saved for later purchase, a list of products viewed, gift card details and other information about your account.
Demographic data, which may include your age, date of birth, gender, postal code, etc.
Videos and pictures taken when you visit us or upload your picture to the website.
Telephone call records, including information you provide when you call. Information about the location of the device you use to access the Website. Information about the operating system, browser - information about the online download activities of your mobile phone, tablet, computer or other device (hereinafter collectively referred to as "automatically collected data"). Automatically collected data may include IP addresses, cookies, device and browser settings, information about your Internet service provider. Automatically collected data may also include information about when and how you access and use the Website, such as the date, time you visit the Website and leave the Website, as well as information about what you searched for on the Website, the pages you visited, the list of products you purchased.

2. Use of Personal Data

For us, the primary purpose of collecting Data is to provide you with safe, convenient, efficient and personalized services. The purposes of using personal data are as follows:

To provide you with services: to regulate the process of your payments and orders, to monitor the proper functioning of your personal page and to provide you with products that, in our opinion, you will like,
To establish contact with you in the following cases: when placing an order, when calling us, when sending us a request/application or when leaving a comment on our page,
To personalize your history of using the Site: to identify your preferred and most viewed products, to personalize the services provided to you, to monitor your actions on the Site.
Analytical processes, such as understanding how you use the Site, how you make purchases, to see what devices you used to visit the Site and to improve the efficiency of all these processes if necessary.
To maintain security and legality, to protect our customers, you or third parties from illegal actions, to protect our rights, to maintain the security of our, customers' and employees' property.
To make individual discounts provided to customers by third parties unavailable.

3. Use of Personal Data

The personal information you provide is shared with third parties only in the following cases:

To process orders and carry out the delivery process. We share your personal data - name, address, phone number - only with those who need to deliver your order.
To carry out the payment process. We share your payment method data - debit/credit card numbers - with the bank or financial institution with which we cooperate.
To allow you to access your personal page and share information online. You can access your personal page and share information online via Facebook, Google, Instagram. When using this feature, you provide certain information to the website on which you share that information.
We share your personal data when required by law. We may share your personal data or any part of it with law enforcement officials in accordance with the RA Law on Personal Data Privacy.
Personal data or a part of it may be provided to third parties at your request or with your permission.

4. Security

We do everything possible to ensure and strengthen the security of your personal data provided on the website. Unfortunately, the transmission of personal data over the Internet is not completely secure. We will do everything possible to protect your personal data, but we cannot guarantee the perfect security of your personal data. To make your personal data more protected, we ask you to take the following steps:

Visit your personal page as often as possible and inform us if you notice anything unusual.

Install up-to-date versions of anti-virus programs on your computer or device from which you access the website.

Use complex passwords (a password containing at least 7 letters/characters); Do not use the same password for different websites.
Do not provide your password to other people.
Set a password on the computer or device from which you access the website.
Log out of the website after completing your activities, especially if you have logged in using a public device.

5. Your Rights Under the GDPR

The Company is committed to complying with all provisions set forth in the GDPR. Under the GDPR, being located in the EU (European Union), the customer has the right to:

Get access to, edit and delete personal data. You can contact us to make changes, or do so yourself by logging into your Personal Account.
Get the ability to remove personal data. You have the right to remove any false or incomplete data collected in your Personal Account.
Object to the use of personal data. This clause has legal force in specific situations, based on which you can object to the collection of your personal data by Us, its use during direct or indirect marketing campaigns.
Withdraw your consent to the processing of your personal data. Please note that if you withdraw your consent, you will lose access to a number of services provided by us.

6. Policy changes

We reserve the right to make changes to this page and the above-mentioned points, as permitted by law. We will notify you of this by posting an updated version of the policy on the website.